Privacy Policy

1. Who We Are

ScaleGrowth.Digital is a growth engineering firm based in Mumbai, India, founded by Vidyadhar Shirke. Our website address is https://scalegrowth.digital. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

2. What Data We Collect

Information you provide directly

When you fill out forms on our website (contact forms, resource download forms, newsletter signup, or consultation requests), we collect:

• Name: your first and/or last name
• Company name: your business or organization
• Email address: your business or personal email
• Phone number: your contact number

Information collected automatically

When you visit our website, we automatically collect standard technical information through cookies and analytics, including:

• IP address
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on each page
• Referring website or source
• Geographic location (country/city level, not precise)

3. Why We Collect It

We collect your data for the following purposes:

• Lead follow-up: To respond to your inquiries, schedule consultations, and provide information about our services
• Marketing communications: To send email newsletters, updates, resources, and promotional content related to digital marketing and growth
• Website improvement: To understand how visitors use our website and improve the user experience
• Analytics: To measure traffic patterns, popular content, and conversion performance

We do not sell your personal data to third parties. We do not use your data for purposes other than those described above.

4. How We Store Your Data

Your data is stored in the following systems:

• WordPress database: Form submissions are stored in our WordPress installation, hosted on Hostinger (data centers in Europe and Asia)
• Email service provider: If you subscribe to our newsletter, your email is stored with our email marketing platform

We use industry-standard security measures including SSL encryption, secure hosting, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not share your personal data with third parties except in the following cases:

• Service delivery: We may share data with tools and platforms required to deliver our services (e.g., email marketing platforms, CRM tools)
• Legal requirements: If required by law, court order, or governmental authority
• Business transfer: In the event of a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies. Here’s what we use and why: You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on the Website.

7. Data Retention

We retain your personal data as follows:

• Lead data (form submissions): Retained until you request deletion
• Email subscriber data: Retained until you unsubscribe or request deletion
• Analytics data: Retained according to the respective analytics platform’s data retention policies (typically 14-26 months)
• Server logs: Retained for up to 90 days

You can request deletion of your data at any time (see Section 8).

8. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you
• Correction: You can request that we correct any inaccurate or incomplete data
• Deletion: You can request that we delete your personal data
• Opt-out: You can unsubscribe from marketing communications at any time

To exercise any of these rights, email us at [email protected]. We will respond to your request within 30 days.

9. For EU Users (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing: We process your data based on your consent (when you submit a form) and our legitimate business interests (analytics and website improvement)
• Right to data portability: You can request your data in a structured, commonly used, machine-readable format
• Right to restrict processing: You can request that we limit how we use your data
• Right to object: You can object to our processing of your data for direct marketing
• Right to withdraw consent: You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal
• Right to lodge a complaint: You have the right to lodge a complaint with your local data protection authority

To exercise any GDPR rights, contact us at [email protected].

10. Children’s Privacy

Our Website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact

For any privacy-related questions, data requests, or concerns, contact us at:

Disclaimer: This Privacy Policy is provided for informational purposes and does not constitute legal advice. If you have specific legal questions about your privacy rights or data protection obligations, please consult a qualified attorney.